Our greatest advocates for the work that we do is our current and past customers.
This booking experience with Sasha was fantastic! I can’t rave enough about the care, time and detail she put into every aspect our trip of a lifetime to Japan. Sasha handled every detail — from airport and bullet train transfers and tickets to finding the most spectacular hotels (including a traditional Japanese Ryokan) that didn’t break the bank to amazing tours and activities. She provided options at various price points which was helpful. She even made the stress of planning a fairly complicated trip fun with her great sense of humor and top-notch travel industry knowledge and connections. We will never again plan a trip without Sasha.
Booked travel to Kyoto, Japan
March 2026
Sasha went above and beyond. Planned a great trip for us and super helpful and selecting hotels that would accommodate a three person family of a mom and two young adults. Sasha was able to pack into our seven day trip, plenty of activities in both London in Paris and we got a great overview of both cities with some really wonderful experiences. She was very detailed and provided a lot of help and reassurance while we were on the trip as well.
Booked travel to London
April 2026
Sasha found the perfect places for us to stay in Paris and Florence. It was awesome that she offered different options that all took into account what we were looking for and our budget. We loved the app that she used to list the details of our trip. It made our planning so much simpler and we appreciate her attention to detail as well as her kind and responsive service. We can’t wait to use Sasha again for our future travels.
Booked travel to Paris
March 2026
I have not previously used a travel agent as I’ve been comfortable with my trip planning. Sasha Pazanowski, however, was highly recommended by two seasoned travel families, as someone whom they would not travel abroad without her inputs. Having utilized Sasha for this special 2-week 50th birthday trip for my wife to France, I now view it precisely the same. From the start, Sasha listened well, asked great clarifying questions, and then curated a beautiful back-and-forth process of pointed options and suggestions to flesh out an itinerary far greater than what I would have created.
Sasha helped us make a seamless vacation experience. After our stay in Paradise we needed a transfer to Lisbon and everything was on time, clean and exceptional.
Booked travel to Portugal
May 2026
If you’re considering working with Sasha Pazanowski, don’t hesitate. She is so much more than a travel agent—she is a knowledgeable professional, an exceptional problem solver, and one of the most patient and gracious people we’ve ever worked with.
Yet another amazing experience working with Sasha! Upon our arrival at our hotel room we were greeted with a personal note from Sasha along with a special treat. Sasha also made sure we had the features I especially love in a room: a view and a tub! Because we booked with Sasha we were able to stay in an upgraded room and receive a full complimentary breakfast each day at the hotel’s fabulous and quite popular restaurant. Not only does Sasha take care of all of the details and logistics of booking a stay, she goes all out to make sure that your trip is enhanced and special in every way possible. She is incredibly resourceful, helpful, and responsive. Thank you for everything, Sasha! You’re the BEST!!
Booked travel to Vancouver
July 2025
A huge thank you to our travel agent, Sasha Pazanowski, who planned everything flawlessly for our group of eight. She was available the entire trip and made sure every detail—from transportation to accommodations—was seamless. I’d highly recommend Sasha for any type of travel—she made this trip truly unforgettable.
Booked travel to Mallorca
July 2025
Sasha is the best! She works within your budget and really listens to your needs. I would highly recommend working with her! 🙂
Booked travel to Paris
June 2025
She’s amazing! Gave me great advice of things to do and sights to check out while I was there, found my ideal hotel for a solo weekend trip, couldn’t have asked for a better stay and advisor!
Booked travel to Paris
February 2025
We never would have known about this gem if not for Sasha. She knew we wanted Bordeaux but was thoughtful enough to suggest we consider Les Sources. While outside the city it was easy enough to drive in and out while offering its own special countryside experience that made the trip so much more special! Thanks Sasha for such wonderful guidance!
Booked travel to France
March 2025
I can’t give Sasha enough stars—she deserves a full 10! She was absolutely amazing and played a huge role in making our anniversary vacation so special. Honestly, I didn’t know how valuable a travel agent could be since I usually handle all the planning myself. But Sasha completely changed my mind. Her knowledge of our destination was incredible! She provided tons of great information and helpful tips that made organizing our flights, activities, and excursions a breeze. From the very first moment, Sasha’s professionalism stood out, but what really impressed me was her warm and friendly approach. It felt like I was her top priority—she was always there to answer my questions or give support via phone, text, or email.
Sasha made everything perfect for our stay and really knows her way around New York.
Booked travel to New York City
March 2024
Sasha was quick to respond., very communicative to inquire about our needs and how specific accommodations would address them, and gave lots of recommendations for things to see and do.
Booked travel to New Zealand
February 2024
I can’t thank Sasha enough for their exceptional service in booking my one-night stay. Despite the short duration, she treated my booking with utmost care and attention. She found the perfect accommodation that exceeded my expectations and ensured everything went smoothly. Sasha’s professionalism and dedication made my trip stress-free and enjoyable. I highly recommend Sasha for any travel needs, big or small!
Booked travel to Las Vegas
February 2024
Sasha was beyond helpful! She went above and beyond to make sure our stay at The Ludlow was perfect and she provided us with so many recommendations in the city!
Booked travel to New York City
January 2024
Sasha was attentive and highly in tune to matching our needs with accommodations and activities. She made booking so easy!
Booked travel to Auckland
February 2024
Sasha, as always, went above and beyond to make sure we had an unforgettable experience. She had our room upgraded and arranged for our tour with William. Her suggestions and assistance really enhanced our experience. Thank you once again, Sasha, for your help and expertise!
Booked travel to New York City
November 2023
As always, Sasha was professional, extremely helpful, and went out of her way to make sure we were taken care of. She spoke directly with the hotel staff to ensure that the perks she’d secured for us were in place upon our arrival. I will continue to use Sasha for her help and expertise when booking my trips. She truly is a pro and she’s so easy to work with! Thanks once again for a great stay, Sasha!
Booked travel to New York City
January 2024
We wanted to thank Sasha for helping us make our trip so memorable and fabulous! Everything she helped us with was seamless . In the past, I have always made my own travel arrangements but I have to say (and my husband agreed) having Sasha’s help was a complete game changer! For starters, Sasha has excellent communication skills and is very detail oriented . I felt like she really listened when I told her what we were looking for. She was able to give us her honest opinions and recommendations without being at all pushy. She was able to get us a new rental car from a company we had not even heard of. My husband had originally rented a car with a manual transmission because it was substantially less money. Sasha was able to get us a bigger car with an automatic transmission- for less money . It was a no brainer! Throughout our trip we would see tourists struggling to park and reverse their rental cars with manual transmissions and we were thankful we had made the switch. Sasha also made a recommendation for us to stay at Aethos in Ericeira. We knew we wanted to stay in this lovely beach town but there really weren’t a lot of hotel options. Aethos was the PERFECT choice for us! The hotel was super zen and had breathtaking ocean views throughout the property. Sasha arranged for the hotel to have a special Anniversary gift waiting for us when we arrived- champagne, fruit and macaroons ! How did they know these were my favorites? She also had the hotel reach out to us to help us with dinner recommendations and best places to surf. Her knowledge and assistance with our trip was invaluable and she managed to make our wonderful trip even better! We would definitely recommend her services to our friends and family.
Booked travel to Portugal
November 2023
Sasha was amazing and we would absolutely recommend working with her – we know we will for future travel plans! She was knowledgeable, responsive and friendly. She checked in before the trip, during the trip and after the trip and we really appreciated her help for our first Disney World vacation.
Booked travel to Florida
March 2024
Sasha’s help with our reservation was invaluable! She secured for us an upgraded room with perks (upgraded room with view, welcome snacks and water, a hotel credit that we used towards brunch in their highly rated restaurant, early check-in and late check-out). She called the hotel directly to ensure that everything was set for our arrival. She even texted us when we arrived to make sure that everything was good! She was attentive, efficient, and incredibly knowledgeable. In this day and age when we are so used to making our own travel plans it was especially nice to have Sasha to help arrange details. Her wealth of travel experience all over the world makes her the ideal advisor, and I will not hesitate to enlist her services for all of our future travel.
Booked travel to San Francisco
October 2023